Important Updates for Old Servers and
Guidance for Decommissioning Equipment.
Dolby has recently announced two important updates regarding servers, firstly and most timely the Dolby/Doremi Y2K24 SM RTC Issue which is critical before the end of December 2023 and Certificate Extension for Servers before the end of November 2025.
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As with any other technology, equipment used in cinema will age and eventually need to be replaced. Some exhibitors are taking the opportunity to mitigate the risk of being off-screen due to server failure by replacing older "legacy" servers with newer models.
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CTC has been contacted by a number of members regarding the best practices for changing servers and decommissioning old servers and/or storing old servers as back up devices.
Swapping Out But Maintaining Legacy Servers
Decommissioning Legacy Servers
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Delete all feature films and KDMs from old server
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Remove the server
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Label the server with original installation information including the cinema location and screen number along with serial number of the Dolphin/Video Board
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Store the server in a secure manner and do not leave unattended in a vehicle if/when transporting to another location
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If the server is being kept for possible future use, store securely and allow for power up periodically (recommended 2-3 hours per month minimum. Alternatively - replace the real-time clock (RTC) battery regularly to maintain clock and certificates.
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Install the new server and confirm it is working.
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Contact your Distributor and Mastering House mailing list informing them of:
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the old serial number being removed, including cinema location and screen number.
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the new serial number being installed and request new KDMs for Cinema and Screen.
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Update any macros or cinema/screen specific configurations (3D, 2D, Formats, Automation etc.)
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The same procedures should be followed as if you were changing servers (see previous guidance).
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When informing the Distributor and Mastering House mailing list for new KDMs - clearly state that you wish to retire the old server/serial number and also inform the OEM of the decommissioning of the device.
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As the device is being decommissioned, there is no need to maintain the server however it should be disposed of securely. Destroy HDDs if not intended for re-use and destroy the Dolphin/Video card.
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Take a photo of the destroyed video card for records.
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Dispose of the server responsibly through WEE regulation where applicable.